We had a customer call us for information about our theatre--dates, times, that sort of thing. Things seemed OK for the most part until the near end of the conversation.
Patron: And you are located in City X?
Me: No, actually we are in City Y (which is the next city north).
Patron (pauses): Are you sure?
(Uh, pretty darn!)
Me: Yes, sir, we are in Y.
Patron: Oh, ok...thank you.
Really? You thought I didn't know where I was? Did you think we'd outsourced a local community theatre's box office?
Friday, May 30, 2008
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