This is how I started my day. I hadn't even been in the box office 5 minutes.
Me: Thank you for calling the box office how may I help you?
Patron: Yes, I want to get tickets for your first summer show.
Me: Certainly, what date would you like?
Patron:.......I'm sorry, I can't hear you very well.
Me (louder): Yes, what date would you like to attend?
Patron: Oh, I'd like to go June 10.
Me (still loud): Could I have your name please?
Patron:.........I'm sorry, I can't hear you. You keep fading out.
Me (even louder): Could I have your name please?
Patron: It's Jane Doe
Me (still very loud): And your address?
Patron:....It's 123 Main Street
Me (still very loud): And your zip code?
Patron: What?
Me (even louder--now I am echoing down the hall): What is your zip code?
Patron: What?
Me (shouting so loud that I could be heard up and down the hallway and probably through two doors): WHAT IS YOUR ZIP CODE, PLEASE??
Patron: I still can't hear you. Maybe I should just come in.
Me (shouting at the top of my lungs): YES, THAT WOULD BE BEST
Patron (mumbles): I can't hear her *click*
Thursday, May 22, 2008
Can you hear me now?
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