Where am I?

We had a customer call us for information about our theatre--dates, times, that sort of thing. Things seemed OK for the most part until the near end of the conversation.

Patron: And you are located in City X?

Me: No, actually we are in City Y (which is the next city north).

Patron (pauses): Are you sure?

(Uh, pretty darn!)

Me: Yes, sir, we are in Y.

Patron: Oh, ok...thank you.

Really? You thought I didn't know where I was? Did you think we'd outsourced a local community theatre's box office?

Can you hear me now?

This is how I started my day. I hadn't even been in the box office 5 minutes.

Me: Thank you for calling the box office how may I help you?

Patron: Yes, I want to get tickets for your first summer show.

Me: Certainly, what date would you like?

Patron:.......I'm sorry, I can't hear you very well.

Me (louder): Yes, what date would you like to attend?

Patron: Oh, I'd like to go June 10.

Me (still loud): Could I have your name please?

Patron:.........I'm sorry, I can't hear you. You keep fading out.

Me (even louder): Could I have your name please?

Patron: It's Jane Doe

Me (still very loud): And your address?

Patron:....It's 123 Main Street

Me (still very loud): And your zip code?

Patron: What?

Me (even louder--now I am echoing down the hall): What is your zip code?

Patron: What?

Me (shouting so loud that I could be heard up and down the hallway and probably through two doors): WHAT IS YOUR ZIP CODE, PLEASE??

Patron: I still can't hear you. Maybe I should just come in.

Me (shouting at the top of my lungs): YES, THAT WOULD BE BEST

Patron (mumbles): I can't hear her *click*

Some fun quotes

Some entertaining remarks from patrons to people with whom I work:

“I am interested in your summer season. I just saw your last show and… haha… let me tell ya… my diaper is still not dry from that one.” Um, ok...ew


“Hi I ordered tickets for the summer. The person that I talked to said that they were mailing them but I don’t remember giving them my name or address." Oh dear, little old lady. Oh dear.

Random guy- “Hi I would like to exchange my summer tickets.”

Box Office Employee- “Sorry sir, individual tickets are not refundable nor exchangeable.”

RG- “Do you want to be responsible for my divorce?”

BOE- “No sir.”

RG- “Well you will be if you won’t exchange these tickets.”

...Okayed from supervisor to exchange it….

BOE-“Congratulations sir I saved your marriage.”